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Talk with a real person today.
Our team is committed to helping you create an education that truly fits your family's unique needs and values. Reach out anytime.
Live chat
Start a conversation with one of our team members by clicking the little convo button in the bottom right.
Support
Already in the program? Email us for support or find more tools directly in the OpenEd platform.
Upcoming Information Sessions For New Families
Join our friendly team for a live session where you can ask any questions you have about personalized learning with OpenEd. Our information sessions are casual and informative.
- Wednesdays at 12pm ET - Register Here
- Thursdays at 4pm ET - Register Here
Request an Info Guide 100% Free Today.
We're Parents Just Like You
When you reach out to OpenEd, you're connecting with real parents and educators who are living this journey alongside you. We've sat where you're sitting now, asked the same questions, and navigated our own family learning adventures.
FAQs
Find answers to your questions about contacting OpenEd and our services.
Our team is available Monday through Friday from 9 AM to 5 PM. We strive to respond to all inquiries within 24 hours.
A real person from our team who understands the joys and challenges of personalized learning will respond to you—never a chatbot or automated system. Depending on your question, you might hear from an education guide, a curriculum specialist, or a parent support coordinator.
We typically respond within 24 hours on weekdays. We know that when you're making decisions about your child's education, waiting can be difficult. If your question is urgent, please mention that in your message, and we'll prioritize it.
That's completely normal! Many families come to us knowing they want something different but aren't sure about the specific questions to ask. Our team is skilled at helping you clarify what matters most to your family. Even a simple "I'm exploring options and not sure where to start" is perfect—we'll guide the conversation from there.
Our team includes educators with experience supporting diverse learning needs. When you reach out, sharing a bit about your child's learning style helps us connect you with the team member best equipped to support your specific situation.
Yes, and we understand those feelings completely. Most of us felt the same way at some point! We're here to listen without judgment, address your concerns, and help you explore options at whatever pace feels right for your family.